We offer a full port agency service, designed to ensure your ships enter and leave port as quickly and efficiently as possible without incurring unnecessary delays and additional costs.
As a specialist port agency company, we understand the importance of efficiency, and with teams on the ground 24 hours a day, seven days a week, everything we do is geared towards keeping our customers’ vessels, cargoes and crew on the move.
Our customers benefit from fast, reliable and accurate communication together with a cost-effective, professional service and peace of mind of knowing their ships and cargo are in safe hands.
Our customers benefit from the experience and local knowledge our professional team has established with ship owners and operators, port authorities and other maritime stakeholders to bring them the highest levels of service.
We provide a complete service including:
• ship’s arrival and departure arrangements/formalities
• Attendance/Supervision for Loading/Discharging operations
• Ensuring Communication with the port authorities and other public/ governmental enterprises
• Monitoring and follow-up the vessel operations
• Crew Change Services (hotel reservations, visa and travel arrangements, procedures etc.)
• Medical services for crew members (transportation to hospital)
• Cash to master services
• Bunker & lubricant supply services
• Freshwater supply & spare part delivery services
• Motorboat and transportation services
• Underwater Inspection and technical services
• On/off hire survey services